Frequently Asked Questions By Dealers.

We value all members of the Trending Dealers community and we strive to provide our customers with only the best dealers. So we require a few things from our dealers before they can have a selling account. For full list of requirements see our dealer terms and conditions page, but for a brief summary.

Dealers must:

Agree to all terms and conditions.

Write accurate and honest descriptions of all products and services.

Ship in a timely manner (we recommend 1-2 days of sale)

Have an established history with a good reputation, witch can be backed up via store front, social media, or website.

New Sellers are also welcomed to apply, but approval is based on our discretion.

All applicants may be contacted by us with additional follow up questions.

Dealers are only required to pay one selling fee, and that is 10% per sale.

We strive to keep our selling fees as low as possible so Dealers can provide the best possible price to our customers and maximize their profits.

Dealers are free to create their own return/refund policy for products and services in our marketplace. Allowing returns/exchanges is not mandatory but is strongly encouraged. Dealers are more likely to see an increase in sales by accepting returns/exchanges.  Dealers are free to create their own policy, but are REQUIRED to inform buyers of their policy by posting their policy in their bio or product description.

Responding to customers is not mandatory, but is highly encouraged. Being available for customer inquiries is one of the ways you can grow your business on Trending Dealers. We provide a direct channel for both dealers and customers to be able to communicate with one another whether for inquiries on product specifications, follow ups on shipment, or after sales support.

We do not require any specific shipping couriers for our dealers. Having a diverse roster of merchants coming from all over the world, we encourage you to select a courier of your choice, as long as their shipping can be tracked for the security of both your products and our buyers.

Once an item or service has been sold on the Trending Dealers online marketplace the 10% seller fee will automatically be deducted from the payment made by the customer. Only after the product has been delivery to the customer will the remaining balance be forwarded to the account that you have provided on your selling account.  You will have full control to provide any account you wish on your seller dashboard. Popular options include but are not limited to Pay Pal & Stripe.

Need Further assistance?

Contact us by

Email: dealersupport@trendingdealers.com

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Dealers – Please, only select “Variable” products if your product comes in different variations, for example: You have one T-shirt that comes in multiple different sizes (S, M, L).

When you select “Variable” product, you must choose ‘variable’ from ATTRIBUTES. (Which can be located further down the page) If the desired attribute is not there, please contact us so we can potentially add it.

FYI: “Simple” product will work best for most product types. Again, “Variable Product” is only needed for one single product that has different variables like sizes, colors, etc. We encourage you to add product attributes on both simple and variable products to improve search and filter results. On a “Simple” product attributes are optional but on a “Variable” product they are required.

    Your Name:

    The vast majority of images will upload easily and successfully.

    If you are having trouble uploading an image it is probably due to one of the following reasons:

    1.The file type is incorrect.
    You can only upload file types .jpg, .jpeg, and .png

    We recommend using JPEG when ever possible.
    You can most likely change the file type if needed by right clicking on the image and selecting:
    Quick Action > Convert Image
    Format: “JPEG”
    Image size: “Actual size” (Unless you need to change size, then choose accordingly)

    2. The files size is too large
    You can only upload files up to a maximum of 1920 pixels. Files above that size will be resized – and it may be reshaped in the process. Try to use square images as far as possible to avoid reshaping.
    The resizing will only work on images less than 2mb in size. Above that, the resizing doesn’t work and the image upload will fail.

    3. Uploading directly from an iPhone or Android

    If you are having trouble uploading from your mobile device. Always make sure you are using the correct image file type. If you are we recommend:

    First: Please check you are using the latest IOS or OS. If not update the software on your phone. Our system is constantly updating and works best from the latest operating system.

    Second: Try taking a “screenshot” of image and uploading the screenshot instead of the original image.

    If you are still having trouble on your phone you can re-try again on a laptop, desktop or tablet. No matter your device running the latest operating system will work work best. If still experiencing issues, please contact us dealersupport@trendingdealers.com

    4. Shape of the images
    The images should be square and 1000px by 1000px. If you upload other shapes or sizes the image may be resized but you risk the image being cropped and looking strange.

    Correct shape – square
    Incorrect shape – with possible cropping of the image